We are a customer-first company, ja we strive to provide highest quality tuotteet along ja a seamless experience malliin you. However, we understand that sometimes things don’t go as planned. If there is anything wrong ja item you have received, we will do meidän best to resolve issue ja ensure oma satisfaction.

If you would like to return an item, please contact us within 14 days receiving oma order at dc.designcase@gmail.com. If issue is due to meidän error, please include läpinäkyvä photos defective or incorrect item along ja a brief explanation in oma initial email.

All product returns must be sent to meidän official return address:

Mölndalsvägen 42, 412 63 Göteborg, Sweden

Customized Tuotteet Policy

All customized or personalized tuotteet are made exclusively to order ja are therefore non-returnable, non-exchangeable, ja non-refundable under any circumstances, unless item has a verified manufacturing defect.

Please contact us before returning any item. Refunds require prior communication ja, in kuoret defective items, a description issue.

Refunds are issued back to original payment method ja are typically processed within 1–3 business days after approval.

Please note that return shipping costs are responsibility customer unless return is due to a defect or an incorrect item sent by Design kuoret. In such kuoret, we will cover all shipping expenses.

returned product must be unused ja sent back in its original packaging. Please clearly mark package ja “RETURNED ITEM” to avoid any misunderstandings.

READ MORE HERE Painatus ja sisältökäytäntö

If you have any further questions regarding returns, feel free to contact us at dc.designcase@gmail.com.