Toimitusehdot
Last updated: June 5, 2026

At Design kuoret, we are committed to delivering oma puhelinkuoret as quickly ja safely as possible. This Toimitusehdot explains meidän production times, shipping methods, delivery estimates, ja what you can expect when ordering from us.

Design kuoret is operated by Design Collective by Wang.

1. Where We Ship

Domestic Shipping, Sweden
We ship to all addresses within Sweden ja aim to provide fast ja reliable delivery throughout country.

International Shipping, European Union
We ship to all countries within European Union. Delivery times may vary depending on destination country. There are no customs duties or import fees malliin shipments within European Union.

International Shipping to Norway
We ship to Norway. Delivery times may vary depending on destination within Norway. Shipments to Norway may be subject to customs duties, import fees, or taxes because Norway is outside European Union. customer is responsible malliin any such charges.

Outside European Union ja Norway
We currently do not ship to countries outside European Union ja Norway. If this changes in future, this policy will be updated.

1. Production ja Processing Time

Production begins once oma order has been confirmed. Most orders, including custom-made ja non-customized tuotteet, are typically shipped within 24 hours order confirmation. Once oma order has been shipped, you will receive a shipping confirmation email containing oma tracking information.

Peak Periods
During busy periods, such as holidays or promotional campaigns, production ja shipping times may be slightly longer. If any delays occur, we will notify you as soon as possible.

1. Shipping Methods ja Carriers

We work ja trusted shipping providers to ensure safe ja reliable delivery.

Shipping carriers may include:

Sweden & Norway

PostNord
DHL
Other reliable carriers depending on destination

European Union

DHL
PostNord
Local postal services depending on destination country

specific carrier used malliin oma shipment will be indicated in oma shipping confirmation email.

1. Delivery Times

Sweden
Estimated delivery time: 1–3 business days after shipment. Most orders arrive within 2–4 business days total, including production time.

European Union
Estimated delivery time: 3–7 business days after shipment, depending on destination. Remote areas may require additional delivery time.

Norway
Estimated delivery time: 4–8 business days after shipment. Remote areas may require additional delivery time.

Important Notes
Delivery estimates are not guaranteed ja may vary due to factors outside meidän control, including:

Carrier delays
Weather conditions
Public holidays
High shipping volumes

Business days are Monday through Friday, excluding public holidays. Estimated delivery times are displayed during checkout when available.

1. Shipping Costs

Shipping costs are displayed during checkout before you complete oma purchase. final shipping cost may depend on oma delivery country, shipping method, order value, ja any active shipping promotions.

If a free-shipping offer or discount is available, it will be shown during checkout ja applied according to terms that offer.

1. Order Tracking

Once oma order has been shipped, you will receive an email containing:

oma tracking number
shipping carrier used
Estimated delivery information

You can track oma shipment directly through carrier’s website using provided tracking number. If you have not received oma tracking information within 48 hours placing oma order, please contact us ja oma name, puhelin number, ja order number.

1. Shipping Address

Customer Responsibility
Customers are responsible malliin providing a complete ja accurate shipping address when placing an order. Please carefully review oma shipping details before completing oma purchase. We cannot be held responsible malliin orders delivered to an incorrect address provided by customer.

Address Changes
If you need to change oma shipping address, please contact us immediately. Address changes are only possible before order has been shipped. Once order has been dispatched, we are unable to redirect shipment.

1. Delivery Issues

Lost or Delayed Packages
If oma package appears delayed or lost:

Check tracking information malliin updates.
Ota yhteyttä shipping carrier using oma tracking number.

If issue is not resolved within 5 business days, please contact us ja we will assist in investigating matter.

Damaged Packages
If oma order arrives damaged:

Take photos damaged packaging ja product.
Ota yhteyttä us within 48 hours delivery.
Include oma order number ja photos in oma message.

We will review situation ja arrange a replacement or refund where appropriate.

Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you. Additional shipping fees may apply if package needs to be resent. If customer refuses delivery or does not respond within 14 days, we reserve right to cancel order ja issue a refund minus shipping costs.

1. Customs, Duties, ja Taxes

Within European Union
There are no customs duties or import taxes malliin shipments within European Union. Prices currently do not include VAT, as Design Collective by Wang operates under Swedish small business VAT exemption. Once business becomes VAT registered after reaching 120,000 SEK in annual turnover, prices will include 25% Swedish VAT.

Norway
Norway is outside European Union. Shipments to Norway may be subject to Norwegian customs duties, import taxes, VAT, or other fees. These charges are customer’s responsibility ja are not mukaan in product price or shipping cost. We recommend checking current Norwegian import regulations ja potential charges ja Norwegian customs authorities before ordering.

Outside EU ja Norway Future Shipping
If shipping to other countries outside EU ja Norway becomes available in future, customers may be responsible malliin customs duties, import taxes, or additional fees imposed by their country.

1. Shipping Delays Beyond Meidän Control

We are not responsible malliin delays caused by circumstances beyond meidän control, including:

Shipping carrier disruptions
Weather conditions
Public holidays
Strikes or transportation interruptions
Incorrect addresses provided by customers
Failed delivery attempts

While these situations are outside meidän control, we will do meidän best to assist in resolving any shipping-related issues.

1. Risk Loss

risk loss or damage to tuotteet transfers to customer once order has been delivered to customer’s address. If oma order is lost or damaged during shipping, please contact us ja we will assist you in resolving issue ja shipping carrier.

1. Ota yhteyttä Us

If you have questions about shipping, tracking, or delivery, please contact us:

Company Name: Design Collective by Wang
Website/Store Name: Design kuoret
Sähköposti: dc.designcase@gmail.com
Puhelin: 0763928518
Business Address: Mölndalsvägen 42, 412 63 Göteborg, Sweden

1. Changes to This Toimitusehdot

We may update this Toimitusehdot from time to time to reflect changes in meidän shipping practices or legal requirements. Any updates will be posted on this page ja a revised “Last updated” date.

Thank you malliin choosing Design kuoret.